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Improving accessibility for outpatients in specialist clinics: reducing long waiting times and waiting lists with a simple analytic approach

Abstract Background Lack of resources is often cited as a reason for long waiting times and queues in health services. However, recent research indicates these problems are related to factors such as uncoordinated variation of demand and capacity, planning horizons, and lower capacity than the poten...

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Autori principali: Karl Arne Johannessen, Nina Alexandersen
Natura: Artigo
Lingua:Inglês
Pubblicazione: BMC 2018-11-01
Serie:BMC Health Services Research
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Accesso online:http://link.springer.com/article/10.1186/s12913-018-3635-3
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