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Online and telephone access to general practice: a cross-sectional patient survey

Background: Improving access to primary health care in the UK has focused on the use of telephone and online access, but little is known about how awareness of and use varies between different patient groups. Aim: To determine how patients are interacting with telephone and online channels for acces...

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Autores principales: Carol Bryce, Matthew DL O'Connell, Jeremy Dale, Martin Underwood, Helen Atherton
Formato: Artigo
Lenguaje:Inglês
Publicado: Royal College of General Practitioners 2021-08-01
Colección:BJGP Open
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Acceso en línea:https://bjgpopen.org/content/5/4/BJGPO.2020.0179
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