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Building a performance measurement framework for telephone triage services in Finland: a consensus-making study based on nominal group technique

Abstract Background There has been a significant expansion in the measurement of healthcare system performance. However, there is a lack of a comprehensive performance measurement framework to assess the effects of telephone triage services on the urgent care system. The aim of our Delphi study was...

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Hauptverfasser: Hanna Vainio, Leena Soininen, Paulus Torkki
Format: Artigo
Sprache:Inglês
Veröffentlicht: BMC 2024-08-01
Schriftenreihe:Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine
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Online-Zugang:https://doi.org/10.1186/s13049-024-01243-9
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