Knowledge Management System Evaluation Using DeLone McLean Model: A Case Study of IT Service Desk Bank XYZ
Bank XYZ is one of the biggest banks in Indonesia. It has IT Service Desk function under Information Technology Division that specifically handles complaints or problems related to IT. Knowledge management in IT service desk can help to increase the availability of information and knowledge for the...
Furkejuvvon:
| Váldodahkkit: | , , , , , |
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| Materiálatiipa: | Artigo |
| Giella: | Inglês |
| Almmustuhtton: |
Universitas Pendidikan Ganesha
2023-07-01
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| Ráidu: | Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) |
| Fáttát: | |
| Liŋkkat: | https://ejournal.undiksha.ac.id/index.php/janapati/article/view/59609 |
| Fáddágilkorat: |
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