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Ambient Situation and Customer Satisfaction in Restaurant Businesses: A Management Perspective

The current study illustrates the influence of restaurant ambient conditions on customers satisfaction in the tourism and hospitality industries through cluster and simple random techniques. The primary objective was to ascertain the relationship between the restaurant ambient conditions and custome...

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Auteurs principaux: Albert Tchey Agbenyegah, Luther-King Junior Zogli, Bongani Dlamini, Nyane Ezekiel MacDonald Mofokeng, Martin Mulunda Kabange
Format: Artigo
Langue:Inglês
Publié: AfricaJournals 2022-04-01
Collection:African Journal of Hospitality, Tourism and Leisure
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Accès en ligne:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_2_11_2_394-408.pdf
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