You Say Hello and I Say Goodbye
This Report from the Field outlines the implementation of a formal, comprehensive assessment program for an academic library’s virtual chat service, designed to analyze quality and inform improvements to all reference interactions. The methodology features twice-yearly, team-based peer review among...
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| Hovedforfatter: | |
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| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
Chinese American Librarians Association
2025-12-01
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| Serier: | International Journal of Librarianship |
| Online adgang: | https://journal.calaijol.org/index.php/ijol/article/view/563 |
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