You Say Hello and I Say Goodbye
This Report from the Field outlines the implementation of a formal, comprehensive assessment program for an academic library’s virtual chat service, designed to analyze quality and inform improvements to all reference interactions. The methodology features twice-yearly, team-based peer review among...
Guardado en:
| Autor principal: | |
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| Formato: | Artigo |
| Lenguaje: | Inglês |
| Publicado: |
Chinese American Librarians Association
2025-12-01
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| Colección: | International Journal of Librarianship |
| Acceso en línea: | https://journal.calaijol.org/index.php/ijol/article/view/563 |
| Etiquetas: |
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