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Intelligent Decision Forest Models for Customer Churn Prediction

Customer churn is a critical issue impacting enterprises and organizations, particularly in the emerging and highly competitive telecommunications industry. It is important to researchers and industry analysts interested in projecting customer behavior to separate churn from non-churn consumers. The...

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Principais autores: Fatima Enehezei Usman-Hamza, Abdullateef Oluwagbemiga Balogun, Luiz Fernando Capretz, Hammed Adeleye Mojeed, Saipunidzam Mahamad, Shakirat Aderonke Salihu, Abimbola Ganiyat Akintola, Shuib Basri, Ramoni Tirimisiyu Amosa, Nasiru Kehinde Salahdeen
Formato: Artigo
Idioma:Inglês
Publicado em: MDPI AG 2022-08-01
Colecção:Applied Sciences
Assuntos:
telecommunication
customer churn
decision forest
machine learning
ensemble
Acesso em linha:https://www.mdpi.com/2076-3417/12/16/8270
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