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Why should I use social chatbots? On potential users’ acceptance and the role of anthropomorphism

IntroductionChatbots can provide task-related services but also act as empathic conversation partners allowing for social interactions. Focusing on such social chatbots, we considered several theoretical frameworks to investigate potential users’ intention to use social chatbots and focused on the r...

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Bibliografiske detaljer
Principais autores: Marco Rüth, Justus M. Eifler, Anna Celina Schneider
Format: Artigo
Sprog:Inglês
Udgivet: Frontiers Media S.A. 2026-02-01
Serier:Frontiers in Psychology
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Online adgang:https://www.frontiersin.org/articles/10.3389/fpsyg.2026.1656749/full
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