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Why should I use social chatbots? On potential users’ acceptance and the role of anthropomorphism

IntroductionChatbots can provide task-related services but also act as empathic conversation partners allowing for social interactions. Focusing on such social chatbots, we considered several theoretical frameworks to investigate potential users’ intention to use social chatbots and focused on the r...

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Bibliographic Details
Main Authors: Marco Rüth, Justus M. Eifler, Anna Celina Schneider
Format: Artigo
Language:Inglês
Published: Frontiers Media S.A. 2026-02-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2026.1656749/full
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