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Effects of electr ects of electronic wor onic word of mouth on the pur d of mouth on the purchase intention of chase intention of millennials (Gen Y) of Pakistan: Mediating role of brand image and perceived quality

The study strives to determine how electronic word-of-mouth impacts the purchase intentions (PI) of millennials in Pakistan. To fulfil that purpose, three EWOM determinants - quantity, Quality, and valence are chosen. Whereas Brand image (BI) and perceived Quality (PQ) are taken as mediators. The p...

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Detalhes bibliográficos
Principais autores: Maria Younus, Sarah Anjum
Formato: Artigo
Idioma:Inglês
Publicado em: Institute of Business Administration 2023-06-01
Colecção:Business Review
Assuntos:
Acesso em linha:https://ir.iba.edu.pk/businessreview/vol18/iss1/4/
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