Codi QR

Customer satisfaction with postal services in Serbia

Research question: This study examines users’ satisfaction with the postal service in Serbia using a questionnaire measurement. Motivation: the Post of Serbia operates both with private and business clients, with whom it has long-term relationships not only in terms of sending and receiving parcels...

Descripció completa

Guardat en:
Dades bibliogràfiques
Autors principals: Marko Pavlović, Radica R Bojičić, Milijanka C Ratković
Format: Artigo
Idioma:Inglês
Publicat: University of Belgrade, Faculty of Organisational Sciences 2018-03-01
Col·lecció:Management
Matèries:
Accés en línia:https://management.fon.bg.ac.rs/index.php/mng/article/view/191
Etiquetes: Afegir etiqueta
Sense etiquetes, Sigues el primer a etiquetar aquest registre!