PENGARUH VARIABEL KEPUASAN, KEPERCAYAAN, DAN KOMITMEN AFEKTIF TERHADAP PERPINDAHAN NASABAH DI SURABAYA
It is a fact that banking services industry is certainly difficult to determine because of the quality of the product which is naturally intangible. In general, customers need the creation is sustainable. Yet, it is not an easy task for us because changes can occur at any time, whether the change in...
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| 主要な著者: | , |
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| フォーマット: | Artigo |
| 言語: | Inglês |
| 出版事項: |
Research Center and Community Services
2012-10-01
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| シリーズ: | Journal of Business & Banking |
| 主題: | |
| オンライン･アクセス: | https://journal.perbanas.ac.id/index.php/jbb/article/view/167 |
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