PENGARUH KEPUASAN TERHADAP LOYALITAS DENGAN MEDIASI KOMITMEN PADA NASABAH BANK BCA KCP NGORO MOJOKERTO

Loyalty is the condition in which the customers have positive attitude towards a product both manufactured and service. In addition, the more qualified the product the loyal the customers are. Therefore, it is important for the company to maintain the customers loyalty. This study attempts to provid...

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Váldodahkki:	Ika Riskiyati
Materiálatiipa:	Artigo
Giella:	Inglês
Almmustuhtton:	Research Center and Community Services 2013-04-01
Ráidu:	Journal of Business & Banking
Fáttát:	customer satisfaction customer commitment customer loyalty
Liŋkkat:	https://journal.perbanas.ac.id/index.php/jbb/article/view/177
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