The Net Promoter Score – an asset to patient experience surveys?

Por Krol, Maarten W., de Boer, Dolf, Delnoij, Diana M., Rademakers, Jany J. D. J. M.
Publicado no Health Expect (2014)

What role does health literacy play in patients' involvement in medical decision-making?

Por Brabers, Anne E. M., Rademakers, Jany J. D. J. M., Groenewegen, Peter P., van Dijk, Liset, de Jong, Judith D.
Publicado no PLoS One (2017)

Health literacy and primary health care use of ethnic minorities in the Netherlands

Por van der Gaag, Marieke, van der Heide, Iris, Spreeuwenberg, Peter M. M., Brabers, Anne E. M., Rademakers, Jany J. D. J. M.
Publicado no BMC Health Serv Res (2017)

Are patients’ preferences regarding the place of treatment heard and addressed at the point of referral: an exploratory study based on observations of GP-patient consultations

Por Victoor, Aafke, Noordman, Janneke, Sonderkamp, Johan A, Delnoij, Diana M J, Friele, Roland D, van Dulmen, Sandra, Rademakers, Jany J D J M
Publicado em 2013