Customer loyalty guidelines for independent financial advisers in South Africa

Por Estelle van Tonder, Mornay Roberts-Lombard
Publicado em 2016-04-01

Customer loyalty in the South African long-term insurance industry

Por Leon du Plessis, Mornay Roberts-Lombard
Publicado em 2013-04-01

The antecedents and postcedents of satisfaction in business-to-business relationships in South Africa

Por Mornay Roberts-Lombard, Mercy Mpinganjira, Goran Svensson
Publicado em 2019-02-01

Precursors and outcome of customer satisfaction/delight in business-to-consumer relationships in Botswana

Por Olumide Jaiyeoba, Douglas T. Svotwa, Mornay Roberts-Lombard
Publicado em 2020-09-01

Technology readiness and mobile self-service technology adoption in the airline industry: An emerging market perspective

Por Cameron Smit, Mornay Roberts-Lombard, Mercy Mpinganjira
Publicado em 2018-09-01

Measurement properties of the construct of the code of ethics content: The South African experience

Por Mercy Mpinganjira, Mornay Roberts-Lombard, Goran Svensson, Greg Wood
Publicado em 2018-08-01

Perceived Access to Finance, Entrepreneurial Self-Efficacy, Attitude Toward Entrepreneurship, Entrepreneurial Ability, and Entrepreneurial Intentions: A Botswana Youth Perspective

Por Tendai Douglas Svotwa, Olumide Jaiyeoba, Mornay Roberts-Lombard, Charles Makanyeza
Publicado em 2022-05-01