Behind the Headset: Predictive Accuracy of Patient-Reported Outcome Measures for Voice Symptoms in Call Centers
Objective: This study examines factors predicting self-reported voice symptoms in call center workers.Methods: Multivariate analysis and predictive modeling assess personal, work-related, acoustic, and behavioral factors. Generalized Linear Models (GLMs) and Receiver Operating Characteristic (ROC)...
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| Publicado no: | Revista de Investigación e Innovación en Ciencias de la Salud |
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| Principais autores: | , , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Fundación Universitaria María Cano
2024
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| Assuntos: | |
| Acesso em linha: | https://www.redalyc.org/articulo.oa?id=673277335004 https://www.redalyc.org/journal/6732/673277335004/ https://www.redalyc.org/journal/6732/673277335004/html/ https://www.redalyc.org/journal/6732/673277335004/673277335004.epub https://www.redalyc.org/journal/6732/673277335004/movil |
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