Evidence of co-production in public service provision: the case of the administrative arbitration centre in Portugal
Co-production includes all actions where citizens assist, as volunteers, in the provision of services by public agencies in order to increase the efficiency and efficacy of the public services provided. This practice, known as co-production, is being adopted by governments in the resolution of confl...
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| Udgivet i: | RAUSP Management Journal |
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| Principais autores: | , , |
| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
Universidade de São Paulo
2016
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| Fag: | |
| Online adgang: | https://www.redalyc.org/articulo.oa?id=553863953004 https://www.redalyc.org/journal/5538/553863953004/ https://www.redalyc.org/journal/5538/553863953004/html/ https://www.redalyc.org/journal/5538/553863953004/553863953004.epub https://www.redalyc.org/journal/5538/553863953004/movil https://doi.org/10.1016/j.rausp.2016.07.007 |
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