Satisfaction and Dissatisfaction on Uber and Taxi Services
Identify and measure the most relevant variables that can impact the level of (dis)satisfaction on users of the service transportation of Taxi and Uber in the city of Rio de Janeiro – Brazil. The method used was discriminant analysis. The three most relevant variables in the discriminant function re...
Shranjeno v:
| izdano v: | Revista Administração em Diálogo |
|---|---|
| Principais autores: | , , , |
| Format: | Artigo |
| Jezik: | Inglês |
| Izdano: |
Pontifícia Universidade Católica de São Paulo
2021
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| Teme: | |
| Online dostop: | https://www.redalyc.org/articulo.oa?id=534675575004 https://www.redalyc.org/journal/5346/534675575004/ https://www.redalyc.org/journal/5346/534675575004/html/ https://www.redalyc.org/journal/5346/534675575004/534675575004.epub https://www.redalyc.org/journal/5346/534675575004/movil |
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