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Consumer loyalty programs: impact of different modalities

This study presents a new modality of loyalty program and compares it with traditional approaches. Two commonly used modalities of loyalty programs, namely, individual and coalition, are described here in terms of their main characteristics, advantages, restrictions, market ranges in which they oper...

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Vydáno v:Dyna
Hlavní autoři: Ricardo Zanchett, Edson Pacheco Paladini
Médium: Artigo
Jazyk:Inglês
Vydáno: Universidad Nacional de Colombia 2019
Témata:
On-line přístup:https://www.redalyc.org/articulo.oa?id=49660955025
https://www.redalyc.org/journal/496/49660955025/
https://www.redalyc.org/journal/496/49660955025/html/
https://www.redalyc.org/journal/496/49660955025/49660955025.epub
https://www.redalyc.org/journal/496/49660955025/movil
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