World Café method integrated with QFD for obtaining the Voice of the Customer
Paper aims Investigate the results of the use of the World Café method as a tool to assist the capture of the Voice of the Customer, in a curricular discipline that works with ABPj (Project-Based Learning). Originality As the authors have not found in the literature the application of the World Ca...
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| Publicat a: | Production |
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| Autors principals: | , |
| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
Associação Brasileira de Engenharia de Produção
2018
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| Matèries: | |
| Accés en línia: | https://www.redalyc.org/articulo.oa?id=396754754019 https://www.redalyc.org/journal/3967/396754754019/ https://www.redalyc.org/journal/3967/396754754019/html/ https://www.redalyc.org/journal/3967/396754754019/396754754019.epub https://www.redalyc.org/journal/3967/396754754019/movil |
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