The work of bus drivers and their contribution to excellence in public transportation

The article is the result of a survey aimed at analyzing the work of bus drivers for a collective urban transportation company that is considered a benchmark. The research sought to understand how the company could maintain a policy capable of reconciling the quality of public transportation with wo...

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Bibliographic Details
Published in:Production
Main Authors: Claudio Marcelo Brunoro, Laerte Idal Sznelwar, Ivan Bolis, Julia Abrahao
Format: Artigo
Language:Inglês
Published: Associação Brasileira de Engenharia de Produção 2015
Subjects:
Ingeniería
Ergonomics
Bus drivers
Activity theory
Public transportation
Work design and organization
Online Access:https://www.redalyc.org/articulo.oa?id=396742061009
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