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Creating a holistic excellence model adapted for technology-based companies

The objective of this study is the preparation of a management model that brings together the advantages of models from different disciplines: Balanced Scorecard (BSC), European Foundation for Quality Management (EFQM) and Holistic Marketing (HM). HM proposes an overview of organisations – taking in...

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Publicat a:Tourism & Management Studies
Autors principals: Ana Clara Pastor Tejedor, Jesús Pastor Tejedor, Luis Navarro Elola, Manbir Sodhi, Guillermo Pérez Sancho
Format: Artigo
Idioma:Inglês
Publicat: Universidade do Algarve 2014
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Accés en línia:https://www.redalyc.org/articulo.oa?id=388743880002
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