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STRATEGIC PLANNING IN BRAZILIAN SMALL-SCALE MUNICIPALITIES: IS THE BALANCED SCORECARD A FEASIBLE TOOL?

Balanced Scorecard has not yet been tested in Brazilian small-scale municipalities. The BSC is based on dimensions of Learning and Growth, Internal Processes Business, Financial and Customer. In order to fit to public organizations it needs some adjustments due to these organizations’ objectives. Th...

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Bibliografiske detaljer
Udgivet i:Revista de Administração da Universidade Federal de Santa Maria
Principais autores: Ricardo Corrêa Gomes, Viviani Silva Lírio
Format: Artigo
Sprog:Inglês
Udgivet: Universidade Federal de Santa Maria 2014
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Online adgang:https://www.redalyc.org/articulo.oa?id=273431082002
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