THE USEFULNESS OF USER TESTING METHODS IN IDENTIFYING PROBLEMS ON UNIVERSITY WEBSITES

This paper aims to investigate the usefulness of three user testing methods (observation, and using both quantitative and qualitative data from a post - test questionnaire) in terms of their ability or inability to find specific usability problems on university w ebsites. The results showed that obs...

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Detalhes bibliográficos
Publicado no:JISTEM: Journal of Information Systems and Technology Management
Autor principal: Layla Hasan
Formato: Artigo
Idioma:Inglês
Publicado em: Universidade de São Paulo 2014
Assuntos:
Ingeniería
methods
usability
Usefulness
comparison
user testing
Acesso em linha:https://www.redalyc.org/articulo.oa?id=203231729003
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