Patient complaints in general practice seen through the lens of professionalism: a retrospective observational study

BACKGROUND: Professionalism is a key competence for physicians. Patient complaints provide a unique insight into patient expectations regarding professionalism. Research exploring the exact nature of patient complaints in general practice, especially focused on professionalism, is limited. AIM: To c...

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Detalhes bibliográficos
Publicado no:BJGP Open
Main Authors: Barnhoorn, Pieter C, Essers, Geurt TJM, Nierkens, Vera, Numans, Mattijs E, van Mook, Walther NKA, Kramer, Anneke WM
Formato: Artigo
Idioma:Inglês
Publicado em: Royal College of General Practitioners 2021
Assuntos:
Research
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC8278513/
https://ncbi.nlm.nih.gov/pubmed/33589467
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3399/BJGPO.2020.0168
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