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Categorising patient concerns using natural language processing techniques
OBJECTIVES: Patient feedback is critical to identify and resolve patient safety and experience issues in healthcare systems. However, large volumes of unstructured text data can pose problems for manual (human) analysis. This study reports the results of using a semiautomated, computational topic-mo...
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| Publicado no: | BMJ Health Care Inform |
|---|---|
| Main Authors: | , , , , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
BMJ Publishing Group
2021
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC8246286/ https://ncbi.nlm.nih.gov/pubmed/34193519 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjhci-2020-100274 |
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