The impact of service quality provided by health-care centers and physicians on patient satisfaction

BACKGROUND: Patient satisfaction is a comprehensive measurement of patients' happiness with the level of health care delivered to them both inside and outside the physician's office. It is commonly used as an indicator to assess the health-care quality and affects a wide range of component...

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Pubblicato in:J Educ Health Promot
Autori principali: Marzo, Roy Rillera, Bhattacharya, Sudip, Ujang, Noorhaida Binti, Naing, Thein Win, Huong Fei, Anita Ting, Chun, Cheong Kah, Xue Ting, Cheryl Pock, Rajah, Pavithra A/P, Shanmuganathan, Kavitra A/P
Natura: Artigo
Lingua:Inglês
Pubblicazione: Wolters Kluwer - Medknow 2021
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Original Article
Accesso online:https://ncbi.nlm.nih.gov/pmc/articles/PMC8224513/
https://ncbi.nlm.nih.gov/pubmed/34222535
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.4103/jehp.jehp_979_20
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