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Factors that Affect Depression and Anxiety in Service and Sales Workers Who Interact With Angry Clients
INTRODUCTION: We evaluated depression and anxiety in service and sales workers from Korea who interacted with angry clients to identify factors that mediated and moderated depression and anxiety in these workers. METHODS: This was a secondary analysis of data from the fifth Korean Working Conditions...
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| Published in: | Saf Health Work |
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| Main Authors: | , |
| Format: | Artigo |
| Language: | Inglês |
| Published: |
Occupational Safety and Health Research Institute
2021
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| Subjects: | |
| Online Access: | https://ncbi.nlm.nih.gov/pmc/articles/PMC8209345/ https://ncbi.nlm.nih.gov/pubmed/34178399 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.shaw.2020.11.001 |
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