Comparison of Patient Satisfaction Between Virtual Visits During the COVID-19 Pandemic and In-person Visits Pre-pandemic

OBJECTIVE: To compare the patient experience of a virtual otolaryngology clinic visit to an in-person visit, especially with its significantly increased implementation during the COVID-19 pandemic. METHODS: Patient satisfaction (PS) metrics from the Clinician and Group Consumer Assessment of Healthc...

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Publicat a:Ann Otol Rhinol Laryngol
Autors principals: Itamura, Kyohei, Tang, Dennis M., Higgins, Thomas S., Rimell, Franklin L., Illing, Elisa A., Ting, Jonathan Y., Lee, Matthew K., Wu, Arthur
Format: Artigo
Idioma:Inglês
Publicat: SAGE Publications 2020
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Original Articles
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC8174012/
https://ncbi.nlm.nih.gov/pubmed/33251849
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/0003489420977766
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