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‘The nurse did not even greet me’: how informed versus non-informed patients evaluate health systems responsiveness in South Africa
INTRODUCTION: Universal Health Coverage is not only about access to health services but also about access to high-quality care, since poor experiences may deter patients from accessing care. Evidence shows that quality of care drives health outcomes, yet little is known about non-clinical dimensions...
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| Publicado no: | BMJ Glob Health |
|---|---|
| Main Authors: | , , , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
BMJ Publishing Group
2021
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC8074562/ https://ncbi.nlm.nih.gov/pubmed/33893142 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjgh-2020-004360 |
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