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Process mapping in healthcare: a systematic review

INTRODUCTION: Process mapping (PM) supports better understanding of complex systems and adaptation of improvement interventions to their local context. However, there is little research on its use in healthcare. This study (i) proposes a conceptual framework outlining quality criteria to guide the e...

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Detalhes bibliográficos
Publicado no:BMC Health Serv Res
Main Authors: Antonacci, Grazia, Lennox, Laura, Barlow, James, Evans, Liz, Reed, Julie
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2021
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC8048073/
https://ncbi.nlm.nih.gov/pubmed/33853610
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-021-06254-1
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