Patient satisfaction and loyalty in Japanese primary care: a cross-sectional study

BACKGROUND: This study aimed to explore associations between various elements of primary care, patient satisfaction, and loyalty. METHODS: This cross-sectional study used a modified version of the Primary Care Assessment Tool (PCAT), which was adapted for Japan. We distributed the PCAT questionnaire...

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Detalhes bibliográficos
Publicado no:BMC Health Serv Res
Main Authors: Kijima, Tsunetaka, Matsushita, Akira, Akai, Kenju, Hamano, Tsuyoshi, Takahashi, Satoshi, Fujiwara, Kazushige, Fujiwara, Yuko, Sato, Makoto, Nabika, Toru, Sundquist, Kristina, Sundquist, Jan, Ishibashi, Yutaka, Kumakura, Shunichi
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2021
Assuntos:
Research Article
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC7992825/
https://ncbi.nlm.nih.gov/pubmed/33766027
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-021-06276-9
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