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Insecure messaging: how clinicians approach potentially problematic messages from patients

OBJECTIVE: Secure messaging has become an integrated function of patient portals, but misuse of secure messaging by both patients and clinicians can lead to miscommunication and errors, such as overlooked urgent messages. We sought to uncover variations in clinician approaches and responses to messa...

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Detalhes bibliográficos
Publicado no:JAMIA Open
Main Authors: Lee, Joy L, Matthias, Marianne S, Huffman, Monica, Frankel, Richard M, Weiner, Michael
Formato: Artigo
Idioma:Inglês
Publicado em: Oxford University Press 2020
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC7969962/
https://ncbi.nlm.nih.gov/pubmed/33758796
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1093/jamiaopen/ooaa051
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