Applying natural language processing and machine learning techniques to patient experience feedback: a systematic review

OBJECTIVES: Unstructured free-text patient feedback contains rich information, and analysing these data manually would require a lot of personnel resources which are not available in most healthcare organisations. To undertake a systematic review of the literature on the use of natural language proc...

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Bibliografische gegevens
Gepubliceerd in:BMJ Health Care Inform
Hoofdauteurs: Khanbhai, Mustafa, Anyadi, Patrick, Symons, Joshua, Flott, Kelsey, Darzi, Ara, Mayer, Erik
Formaat: Artigo
Taal:Inglês
Gepubliceerd in: BMJ Publishing Group 2021
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Original Research
Online toegang:https://ncbi.nlm.nih.gov/pmc/articles/PMC7929894/
https://ncbi.nlm.nih.gov/pubmed/33653690
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjhci-2020-100262
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