Enhancing Usability of Appointment Reminders: Qualitative Interviews of Patients Receiving Care in the Veterans Health Administration

BACKGROUND: No-shows are a persistent and costly problem in all healthcare systems. Because forgetting is a common cause of no-shows, appointment reminders are widely used. However, qualitative research examining appointment reminders and how to improve them is lacking. OBJECTIVE: To understand how...

Disgrifiad llawn

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Cyhoeddwyd yn:J Gen Intern Med
Prif Awduron: Teo, Alan R., Metcalf, Emily E., Strange, Wynn, Call, Aaron A., Tuepker, Anaïs, Dobscha, Steve K., Kaboli, Peter J.
Fformat: Artigo
Iaith:Inglês
Cyhoeddwyd: Springer International Publishing 2020
Pynciau:
Original Research
Mynediad Ar-lein:https://ncbi.nlm.nih.gov/pmc/articles/PMC7859164/
https://ncbi.nlm.nih.gov/pubmed/32909229
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1007/s11606-020-06183-5
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