Influencia del periodo de alarma por la pandemia covid-19 en la calidad percibida de la atención en urgencias hospitalarias

OBJECTIVE: To assess changes in perceived quality in patients who required A&E hospital care before and during the COVID-19 period of alert. METHODS: Retrospective descriptive observational study using the «Net Promoter Score» (NPS), which classifies patients as promoters or detractors. Three pe...

Täydet tiedot

Tallennettuna:
Bibliografiset tiedot
Julkaisussa:J Healthc Qual Res
Päätekijät: López-Picazo Ferrer, J.J., Vidal-Abarca Gutiérrez, I., Beteta Fernández, D., López Ibáñez, M.
Aineistotyyppi: Artigo
Kieli:Inglês
Julkaistu: FECA. Published by Elsevier España, S.L.U. 2021
Aiheet:
Original
Linkit:https://ncbi.nlm.nih.gov/pmc/articles/PMC7680035/
https://ncbi.nlm.nih.gov/pubmed/33349561
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.jhqr.2020.10.004
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