Patient Age, Race and Emergency Department Treatment Area Associated with “Topbox” Press Ganey Scores

INTRODUCTION: Hospitals commonly use Press Ganey (PG) patient satisfaction surveys for benchmarking physician performance. PG scores range from 1 to 5, with 5 being the highest, which is known as the “topbox” score. Our objective was to identify patient and physician factors associated with topbox P...

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Detalhes bibliográficos
Publicado no:West J Emerg Med
Main Authors: Lee, Moon O., Altamirano, Jonathan, Garcia, Luis C., Gisondi, Michael A., Wang, N. Ewen, Lippert, Suzanne, Maldonado, Yvonne, Gharahbaghian, Laleh, Ribeira, Ryan, Fassiotto, Magali
Formato: Artigo
Idioma:Inglês
Publicado em: Department of Emergency Medicine, University of California, Irvine School of Medicine 2020
Assuntos:
Emergency Department Administration
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC7673899/
https://ncbi.nlm.nih.gov/pubmed/33207156
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.5811/westjem.2020.8.47277
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