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Does an emergency access button increase the patients’ satisfaction and feeling of safety with the out-of-hours health services? A randomised controlled trial in Denmark
OBJECTIVE: To investigate if the option to bypass the telephone queue can increase satisfaction and feeling of safety in callers. DESIGN: Randomised controlled parallel superiority trial. Data from questionnaire survey. SETTING: Two out-of-hours (OOH) services in Denmark. PARTICIPANTS: 217 510 citiz...
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| Veröffentlicht in: | BMJ Open |
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| Hauptverfasser: | , , , , |
| Format: | Artigo |
| Sprache: | Inglês |
| Veröffentlicht: |
BMJ Publishing Group
2020
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| Schlagworte: | |
| Online Zugang: | https://ncbi.nlm.nih.gov/pmc/articles/PMC7528355/ https://ncbi.nlm.nih.gov/pubmed/32998912 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2019-030267 |
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