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What Can Apologies in the Electronic Health Record Tell Us About Health Care Quality, Processes, and Safety?
INTRODUCTION: Apologizing to patients is an encouraged practice, yet little is known about how and why providers apologize and what insights apologies could provide in improving quality and safety. OBJECTIVE: The aim of the study was to determine whether provider apologies in the electronic health r...
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| Udgivet i: | J Patient Saf |
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| Main Authors: | , |
| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
Lippincott Williams & Wilkins
2020
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| Fag: | |
| Online adgang: | https://ncbi.nlm.nih.gov/pmc/articles/PMC7447129/ https://ncbi.nlm.nih.gov/pubmed/30110020 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/PTS.0000000000000514 |
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