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A Three-part Quality Improvement Initiative to Increase Patient Satisfaction and Reduce Appointment Time

INTRODUCTION: PediPlace, a busy pediatric not-for-profit clinic in Lewisville, Tex., struggles with prolonged patient wait times. This quality improvement (QI) project aimed to reduce appointment lengths and improve the patient experience. METHODS: PediPlace introduced 3 interventions: improved pati...

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Detalhes bibliográficos
Publicado no:Pediatr Qual Saf
Main Authors: Manohar, Sujal, McLeod, Crystal
Formato: Artigo
Idioma:Inglês
Publicado em: Wolters Kluwer Health 2020
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC7190244/
https://ncbi.nlm.nih.gov/pubmed/32426640
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/pq9.0000000000000277
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