An Analysis of Complaints in Two Large Tertiary University Teaching Hospital ENT Departments: A Two-Year Retrospective Review

Introduction. Complaints relating to patient care are known to correlate with surgical complication rates and malpractice lawsuits. In a continually evolving health service and on-going financial pressures, identifying current complaint themes could drive future improvements in healthcare delivery....

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Veröffentlicht in:Int J Otolaryngol
Hauptverfasser: Bujoreanu, Iulia, Hariri, Ahmad, Acharya, Vikas, Taghi, Ali
Format: Artigo
Sprache:Inglês
Veröffentlicht: Hindawi 2020
Schlagworte:
Research Article
Online Zugang:https://ncbi.nlm.nih.gov/pmc/articles/PMC7142350/
https://ncbi.nlm.nih.gov/pubmed/32280347
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1155/2020/1484687
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