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Development and content validation of the Telenursing Interaction and Satisfaction Questionnaire (TISQ)

BACKGROUND: Caller satisfaction with telephone advice nursing (TAN) is generally high, and the interaction is essential. However, a valid questionnaire exploring caller satisfaction in TAN with focus on perceived interaction is lacking. OBJECTIVE: To develop and assess content validity and test‐rete...

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Publicat a:Health Expect
Autors principals: Mattisson, Marie, Johnson, Christina, Börjeson, Sussanne, Årestedt, Kristofer, Lindberg, Malou
Format: Artigo
Idioma:Inglês
Publicat: John Wiley and Sons Inc. 2019
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Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC6882254/
https://ncbi.nlm.nih.gov/pubmed/31513328
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/hex.12945
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