Satisfaction of 30 402 callers to a medical helpline of the Emergency Medical Services Copenhagen: a retrospective cohort study

OBJECTIVES: To keep healthcare systems sustainable for future demands, many countries are developing a centralised telephone line for out-of-hours primary care services. To increase the quality of such services, more information is needed on factors that influence caller satisfaction. The aim of thi...

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Detalhes bibliográficos
Publicado no:BMJ Open
Main Authors: Zinger, Nienke Doreen, Blomberg, Stig Nikolaj, Lippert, Freddy, Collatz Christensen, Helle
Formato: Artigo
Idioma:Inglês
Publicado em: BMJ Publishing Group 2019
Assuntos:
Emergency Medicine
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC6797474/
https://ncbi.nlm.nih.gov/pubmed/31597649
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2019-029801
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