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The Cognitive Dimension and the Affective Dimension in the Patient’s Experience

This article deals with the experience of the specific client of health services, that is, the patient. Satisfaction questionnaires are usually applied to assess patient experience. However, this tool provides only a cognitive evaluation; it does not afford an affective dimension of the experience....

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Publicat a:Front Psychol
Autors principals: Reinares-Lara, Pedro, Rodríguez-Fuertes, Alfredo, Garcia-Henche, Blanca
Format: Artigo
Idioma:Inglês
Publicat: Frontiers Media S.A. 2019
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Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC6773954/
https://ncbi.nlm.nih.gov/pubmed/31607995
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3389/fpsyg.2019.02177
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