Can Leadership Enhance Patient Satisfaction? Assessing the Role of Administrative and Medical Quality

This paper aimed to investigate the relationships between participative leadership (PL), administrative quality (AQ), medical quality (MQ), and patient satisfaction (PS) using the Malcolm Baldrige National Quality Award Healthcare Criteria (MBNQA) criteria. The study further examined the intervening...

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Dettagli Bibliografici
Pubblicato in:Int J Environ Res Public Health
Autori principali: Asif, Muhammad, Jameel, Arif, Sahito, Noman, Hwang, Jinsoo, Hussain, Abid, Manzoor, Faiza
Natura: Artigo
Lingua:Inglês
Pubblicazione: MDPI 2019
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Article
Accesso online:https://ncbi.nlm.nih.gov/pmc/articles/PMC6747509/
https://ncbi.nlm.nih.gov/pubmed/31484308
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph16173212
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