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Personal Phone Calls Lead to Decreased Rates of Missed Appointments in an Adolescent/Young Adult Practice
INTRODUCTION: Nationally, hospital practice missed appointment rates are high. Our goal was to reduce the rate of missed appointments in an Adolescent/Young Adult Practice through quality improvement methods. METHODS: During the 12-month intervention period, administrative staff called patients the...
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| Udgivet i: | Pediatr Qual Saf |
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| Main Authors: | , , , , , , |
| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
Wolters Kluwer Health
2019
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| Fag: | |
| Online adgang: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6708648/ https://ncbi.nlm.nih.gov/pubmed/31572893 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/pq9.0000000000000192 |
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