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Improving Moderator Responsiveness in Online Peer Support Through Automated Triage

BACKGROUND: Online peer support forums require oversight to ensure they remain safe and therapeutic. As online communities grow, they place a greater burden on their human moderators, which increases the likelihood that people at risk may be overlooked. This study evaluated the potential for machine...

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Podrobná bibliografie
Vydáno v:J Med Internet Res
Hlavní autoři: Milne, David N, McCabe, Kathryn L, Calvo, Rafael A
Médium: Artigo
Jazyk:Inglês
Vydáno: JMIR Publications 2019
Témata:
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC6658385/
https://ncbi.nlm.nih.gov/pubmed/31025945
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2196/11410
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