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When the patient is the expert: measuring patient experience and satisfaction with care

In 2018, three independent reports were published, emphasizing the need for attention to, and improvements in, quality of care to achieve effective universal health coverage. A key aspect of high quality health care and health systems is that they are person-centred, a characteristic that is at the...

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Detalhes bibliográficos
Publicado no:Bull World Health Organ
Main Authors: Larson, Elysia, Sharma, Jigyasa, Bohren, Meghan A, Tunçalp, Özge
Formato: Artigo
Idioma:Inglês
Publicado em: World Health Organization 2019
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC6653815/
https://ncbi.nlm.nih.gov/pubmed/31384074
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2471/BLT.18.225201
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