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Giving advice to callers with mental illness: adaptation among telenurses at Swedish Healthcare Direct
Purpose: Our aim was to describe Swedish Healthcare Direct (SHD) and its features as a complex system. Methods: Qualitative interviews were conducted with 20 SHD telenurses, covering their experiences and skills when encountering and advising callers with mental illness. Complexity science was used...
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| Veröffentlicht in: | Int J Qual Stud Health Well-being |
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| Hauptverfasser: | , |
| Format: | Artigo |
| Sprache: | Inglês |
| Veröffentlicht: |
Taylor & Francis
2019
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| Schlagworte: | |
| Online Zugang: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6598523/ https://ncbi.nlm.nih.gov/pubmed/31242817 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1080/17482631.2019.1633174 |
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